[fastfwd]

Do we know what year or VIN range cars have the newer updated screens?

I could be misremembering, but I think the updated screens first became available this year (2015). If that's true, no 12Cs were originally shipped with them.

 

[Darren Abbott]

Just had mine done under warranty.
For reference, you will know when they need doing, as you won't be able to read them!

 

[jessicaishome]

mine was replaced under warranty, but do note: the new extended warranty has a new rule, something must be broken to be replaced. if it is not working as you like, say the Meridian sound system, it will not be replaced.

 

[FatFrank]

I just called my parts supplier here in the US and a dealer and Asia. Both of them are saying that this LED display part number is NLA. You would need to buy the entire assembly again. That sucks!!!

That definitely does suck. At the price Excelsior paid I don't think that I would have even made a warranty claim, I would have just bought the part and fixed it myself.
How much is the entire assembly $?

 

[Excelsior]

I just called my parts supplier here in the US and a dealer and Asia. Both of them are saying that this LED display part number is NLA. You would need to buy the entire assembly again. That sucks!!! I did already for my driver side and now I need for the passenger. Sucks you need to buy the whole assembly when the only thing not working is the LED display. I refuse. Argh!

The entire module is $1400 - $1600. Call this dealer in Cali and ask for Ken in the parts department. He will hook you up. Tell him Jason from Michigan sent you.
McLaren San Francisco: 1-650-815-4480

 

[FatFrank]

The entire module is $1400 - $1600. Call this dealer in Cali and ask for Ken in the parts department. He will hook you up. Tell him Jason from Michigan sent you.
McLaren San Francisco: 1-650-815-4480

That's great info Excelsior, thanks for posting. Ken sounds like a real asset, it's invaluable when you get a connection with someone like that that knows and cares about both the product and customer needs. Hope we haven't just got him busted though! Cynics would say that being able to charge $1400 ILO $85 for a commonly failing part is a big profit opportunity!

 

[Shawn]

WTF? Why are they no longer selling just the display boards for $85 each? So annoying.

 

[azmurciev12]

i bought the whole assembly from Ken sometime ago. I will reach out to him again and see if I can get just the LED screen. thanks for the heads up.

in case you will buy the entire assembly and you have the CF trim, just buy the aluminium trim assembly as it is half the price of the CF. you can just switch the face plate.

 

[FatFrank]

in case you will buy the entire assembly and you have the CF trim, just buy the aluminium trim assembly as it is half the price of the CF. you can just switch the face plate.

Definitely good to know! What sort of craziness would mandate that I buy a new CF trim piece when I have a failed display!

 

[alastairlam]

OLED Climate Control Replacement Walkthrough

Tools Needed:
T-30 Torx bit
T-10 Torx bit
3/8" Rachet
Dental pick
Fingernails or plastic mini prybar

Order part# 11M3219CP (one for each side) from McLaren. I paid $85 each.

1. Pop the speaker grill straight out with your fingernails or plastic mini prybar.

2. Locate and remove the one and only torx screw holding in the panel from underneath. It is a T-30 torx screw.

3. Push up from the inside to pop out the climate control module. If you loose one of the clips, it may have fallen near the speaker. Locate and reinstall any missing clips. Disconnect the wiring harness, it has a thumb clip on one side, so don't just pull on it.

4. Remove the four T-10 torx screws to pop off the carbon fiber or aluminum/plastic fascia.

5. Using a dental pick, pop off the black retainer covering the OLED.

6. Using a dental pick, pry at each of the four corners of OLED screen a little at a time. Concentrate on the left side of the screen where the connector is underneath.

7. Install replacement screen by using a small tool or the T-10 torx bit to lightly press on the corners of the green circuit board. DO NOT push on the OLED screen. Once connected, remove the plastic OLED protective material and reinstall the OLED cover and fascia. Reinstall the four screws.

8. Slightly bend the four silver retainer clips out just a tad. Reinstall the wiring harness and test the operation before putting everything back into place.

9. Enjoy your bright screen!

Guys ....Can one of our fellow owners advise me where i can get the screens? My dealer in Hong Kong just quoted me USD 4000 to replace both sides?

Your help will be greatly appreciated.

AL

 

[alastairlam]

i bought the whole assembly from Ken sometime ago. I will reach out to him again and see if I can get just the LED screen. thanks for the heads up.

in case you will buy the entire assembly and you have the CF trim, just buy the aluminium trim assembly as it is half the price of the CF. you can just switch the face plate.

Have you got any luck in purchasing the screen only?

 

[azmurciev12]

Have you got any luck in purchasing the screen only?

No luck. The 3 suppliers I asked all say that the screen is NLA. You have to buy the entire assembly -and it sucks!!!

 

[Shawn C]

Best part about car forums right here. Thank for taking the time to post this..

 

[intrick]

Now I know what's wrong. Just got my 12c with no HVAC LEDs

Thanks a ton. This explains it. I thought maybe it was a fuse. Owned 12c less than 24 hours and the forum comes to the rescue.

Now can you tell me why my car feels like it is in track mode when I switch suspension to normal mode? Wtf?

 

[JoeDirtSUCKS]

Holy crap I'm ordering these! I can't even see my climate control screen anymore at all!!!

 

[jessicaishome]

even if you are still under warranty you have to make sure you are aware and request the upgrade. my dealer only replaced them because he thought they were part of the problem for the dash lights not going on. I do like how much easier it is to read the screen now in all types of light.

 

[Pattymelt3605]

Just bought my replacement screens from McLaren Dallas at $114.79 each. The torx that holds the assembly to the door is a T-20 not a T-30 but thanks for the install guide! Took about 15 min total for both sides. My passenger side had no backlight at all and here's the drivers side before and after.

 

[The ITALIAN]

This is very disappointing. I have Infinity's, great cars. We had an out of warranty issue, and it happened to MANY of their cars, like this one. Design flaw in adhesives which only would show it's face after a normal warranty ran it's course. This became an "open" repair issue with Infinity, even after warranty, and a very expensive repair. With the price of these cars, this should also be an "open" out of warranty repair. McLaren talks about how well built they are, how about backing-up a repeating issue like this? Brand decay reflects the future reputation of any company, so by not honoring a repair like this, they are not honoring their past present and future owners.

 

[abrites]

Have anybody been able to buy the LCD's of the climate controls lately? (part # 11M3219CP )
McLaren Dallas don't sell them anymore.

Any help will be greatly appreciated.

Thanks.

 

[boostd]

Apparently no longer available. I need a pair too.