[invisiblewave]

Sadly the dealerships vary widely in quality. I feel they need to have more quality controls in place over the dealerships. You have amazing dealerships like McLaren Philly that are just so good, and then others, like the one you experienced, that service multiple brands, have harried/overworked techs that frankly are not specialized in the cars (because they also service 3-4 other brands). They are all good people, but the lack of focus, sadly, shows through, so much so that I ship my car cross country because the local dealer (while again, are super nice people), just are not at the level they need to be.

This is a big part of the problem, the dealers operate as monopolies. If I could use Philly, I would!

 

[WheelsNY]

Small production manufacturer, still a very young company. They build phenomenal drivers cars. But there are still growing pains. I hope and expect they’ll figure it out. I’m fortunate to have a great dealer and great relationship with them.

 

[ZombiePhysicist]

If more independent dealers opened up, and grew a good reputation that would greatly help things. Mcmedics are a wonderful addition, and super helpful, but we need them cloned and in more places. Even if we get more tomorrow, it takes time to build a great reputation.

 

[sblvro]

This is exactly how I feel too, although my reasons are slightly different. The cars themselves are peerless when it comes to the driving experience, but owning them and trying to stay within the dealer/warranty network is absolutely miserable. The time it takes, the price they charge, the quality of the work, and the absolutely fubar CPO system, they all combine to make ownership only marginally worthwhile for me. I picked mine up from the dealer a couple of weeks ago, and after handing over $1700 for a smoke test and new air filters, they handed back a car with an incorrectly fitted engine cover. If it's immediately obvious to me, why did nobody notice?

which dealer to avoid?

 

[ZombiePhysicist]

which dealer to avoid?

I dont think you'll get too many people to chime in here. For a few reasons. 1) just because I, or some individual, had a bad time does not necessarily mean it's representative. 2) I think people fear reprisals of one form or another. 3) I think it comes off as touch bad manners too.

Then again, that's just me. Others MMV.

 

[sblvro]

I dont think you'll get too many people to chime in here. For a few reasons. 1) just because I, or some individual, had a bad time does not necessarily mean it's representative. 2) I think people fear reprisals of one form or another. 3) I think it comes off as touch bad manners too.

Then again, that's just me. Others MMV.

DM should be fine?

 

[invisiblewave]

I dont think you'll get too many people to chime in here. For a few reasons. 1) just because I, or some individual, had a bad time does not necessarily mean it's representative. 2) I think people fear reprisals of one form or another. 3) I think it comes off as touch bad manners too.

Then again, that's just me. Others MMV.

I also think it's a systemic problem. I'd say I'm oh for three so far.

 

[exotic599]

i have been buying exotics of all kinds for 25 years. Nothing has really changed. Still the same old complaints and problems 25 years later.

 

[drhex]

I‘ll repeat myself: McLaren has never got me stranded but has a fair share of niggles. MB and Audi got me stranded in the most imaginative ways. I did return three AMG in a row eg. At the same time, McLs are fantastic to drive. Happy customer here.

 

[Bluebird]

I‘ll repeat myself: McLaren has never got me stranded but has a fair share of niggles. MB and Audi got me stranded in the most imaginative ways. I did return three AMG in a row eg. At the same time, McLs are fantastic to drive. Happy customer here.

Alfa : stranded
Merc : stranded, twice
Jag : 3 cars, two had major issues
570s : impeccable
720s : Friday car, in dealer for 6 months of 23 months ownership but never broke down

Now onto a 750s .. we will see

 

[Tumbleweed]

2021 720 after 8500 mi - no problems. 2024 750 after 2000 mi & more to come - no problem.

 

[M500]

Here she is, new transmission and all 🙂

 

[WheelsNY]

You needed a new transmission?!?

 

[Kaiser]

i have been buying exotics of all kinds for 25 years. Nothing has really changed. Still the same old complaints and problems 25 years later.

Sounds like Ferrari's sticky button issues. Thats what, 35 years? Haha

 

[restosud]

Here she is, new transmission and all 🙂

View attachment 243764

which wheels are those?

 

[M500]

You needed a new transmission?!?

Yea needed a new transmission right out the gate, discovered during PDI

 

[M500]

which wheels are those?

The base 10 spoke, stealth finish. Rest of car black pack, no exposed carbon (looks much cleaner I think).

 

[invisiblewave]

Yea needed a new transmission right out the gate, discovered during PDI

Have you reported all the relevant details to unmac yet?? 😂

 

[Trevor90]

Here she is, new transmission and all 🙂

View attachment 243764

just curious, did you see the bill or how many hours this job took? always curious to see how much these big ticket items cost

 

[M500]

just curious, did you see the bill or how many hours this job took? always curious to see how much these big ticket items cost

no clue, but it took them about three weeks