2020 720S Coupé
Questions: Who are the named defendants?Agreed wholeheartedly. Suit was filed last week by my co-counsel FYI.
If the dealer(s) is(are) one(some) of them, how are you getting around the arbitration clause that's in most of the sales contracts?
On a side note, while I might not agree with the way you wrote your post, I do completely understand your anger, frustration, etc. After my getting nowhere with either the dealer (The Collection Miami - worst/most incompetent/fraud-committing service department I've ever experienced (Collection, PLZ sue me for defamation - I'd love to have you in regular court rather than arbitration) ) nor with the higher-ups in McLaren (no follow-up at all from after sales - even after communicating on the VP level (with a fantastic guy)), I've decided it just isn't worth my time/aggravation. I'm simply counting down the days left in the lease and will never consider buying/leasing anything from the brand again. For those wondering, the car is a 2020 720S Coupe ($400k sticker) that was ordered and purchased(leased) new by me. Neither The Collection nor McLaren cared in the least to sort anything out (after Collection repeatedly lied/made stuff up/pretended to 'service' the car etc.) And, just to be balanced, my 2019 570 was problem-free and a joy in every way (for the year I had it). The problem is quality control, service, and manufacturer/dealer/owner problem resolution. It's all a shame because if you get one of the vast majority problem-free cars, life is awesome...but if you get one of the (maybe) few not-so-awesome-ones, you are in for misery, frustration, conflict, and headaches.