Joined
·
6,909 Posts
As posted on Ferrari forum by user Davidenzo:
10-26-2011:
I have owned 3 different 458s (two 2010, one 2011). On two of them, I had to replace the gearbox after 6,000 and 8,000 miles, respectively. I track my cars on a regular basis, and I drive them almost every day (it would be a crime not to do so), in a particularly hot weather. The warranty was denied on both of them, with no explanation from the dealership, who told me the instruction came from FNA directly. I replaced the gearboxes at my own cost, for $21,000 each. I sent a letter to FNA 6 weeks ago in order to get my money back, and an explanation. I am still waiting for an answer. No meeting, no answer to my calls. Ferrari specialists in racing or at various dealerships (even in Europe) will all admit – off the record - that the Getrag gearbox had issues in the first place. Please refer to other threads related to the 458 Challenge car issues. It seems to be a pretty serious issue - at least for me it is – that Ferrari has been reluctant communicating about. I own several other exotic cars that I drive the exact same way, including other Ferrari’s (Scuderia and F430), and I never experienced such issues. If anyone has experienced the same issue, please do not hesitate to contact me. If you are hesitant to discuss this issue on the forum please PM me and I will keep your identity confidential.
02-10-2012:
After a couple of letters from my attorney to FNA, I am still waiting for an answer from them. I tried to contact them through my dealer, still nothing. They know they are wrong, and they are hiding. At least I would like to know why they are declining the warranty: if they had a good reason, I would be happy to hear it. Yes, I track my cars on a regular basis, so? What should I do with a 570hp 200mph+ car? I am becoming really really upset. I was travelling for a while and could not work on the issue, but I am back on it. I got a lot of information from other owners, in particular of Challenge cars. I will keep you posted, but at the end of the day I might be not be on this chat, as it is dedicated to Ferrari owners. Cannot wait to test this new McLaren in March.
McLaren, don't even think about denying warranty for track use, or I'll never buy another, guaranteed, and I'll make much more of a fuss than this guy!!
10-26-2011:
I have owned 3 different 458s (two 2010, one 2011). On two of them, I had to replace the gearbox after 6,000 and 8,000 miles, respectively. I track my cars on a regular basis, and I drive them almost every day (it would be a crime not to do so), in a particularly hot weather. The warranty was denied on both of them, with no explanation from the dealership, who told me the instruction came from FNA directly. I replaced the gearboxes at my own cost, for $21,000 each. I sent a letter to FNA 6 weeks ago in order to get my money back, and an explanation. I am still waiting for an answer. No meeting, no answer to my calls. Ferrari specialists in racing or at various dealerships (even in Europe) will all admit – off the record - that the Getrag gearbox had issues in the first place. Please refer to other threads related to the 458 Challenge car issues. It seems to be a pretty serious issue - at least for me it is – that Ferrari has been reluctant communicating about. I own several other exotic cars that I drive the exact same way, including other Ferrari’s (Scuderia and F430), and I never experienced such issues. If anyone has experienced the same issue, please do not hesitate to contact me. If you are hesitant to discuss this issue on the forum please PM me and I will keep your identity confidential.
02-10-2012:
After a couple of letters from my attorney to FNA, I am still waiting for an answer from them. I tried to contact them through my dealer, still nothing. They know they are wrong, and they are hiding. At least I would like to know why they are declining the warranty: if they had a good reason, I would be happy to hear it. Yes, I track my cars on a regular basis, so? What should I do with a 570hp 200mph+ car? I am becoming really really upset. I was travelling for a while and could not work on the issue, but I am back on it. I got a lot of information from other owners, in particular of Challenge cars. I will keep you posted, but at the end of the day I might be not be on this chat, as it is dedicated to Ferrari owners. Cannot wait to test this new McLaren in March.
McLaren, don't even think about denying warranty for track use, or I'll never buy another, guaranteed, and I'll make much more of a fuss than this guy!!