Here's what I sent today to Client Services in response to their "how's it going" email. I hope I didn't offend them by being too harsh.
I absolutely love the car, and it has exceeded my expectations on both performance and comfort... The one area of disappointment is Iris, and it is an unmitigated disaster on a number of fronts, in my opinion:
1) Failure to deliver Nav/Sat/BT 8 months and counting since first customer shipments.
2) Continuing failure to inform the customers about what is coming and when.
3) Poor performance on the parts that have already been delivered, especially radio reception.
4) I just learned (not officially, since there are no official communications about Iris) that satellite radio will not be included. I find this hard to believe, since you are already charging $8000 for Iris. My daughter’s $30,000 VW GTI has a factory satellite radio option installed, and it didn’t cost us $8K! If it is true that Iris as currently spec’d does not include satellite radio, McLaren MUST revisit this decision and add it in.