Mclaren have been building cars for a year and 5 months from a standing start with new industry changing technology, no parts sourced from Fords part Bin, with a newly hired team. Brilliant achievement in my opinion.I've had no mechanical problems, either. But, I have had some software issues niggles; which I find quite annoying in light of the fact that I don't have an early car (2013MY) and that McLaren has constructed over 2400 12C's to date.
I like to see the 'forest through the trees' ......
(IMO)The 'exotic car' environment has changed a great deal over the last 20 odd years ..... and, I think that today's customer is not so likely to act like the individual who owned an exotic car back in the 'old days'.
What I mean is, once upon a time, we used to think: "it's an exotic car, built by a small cottage industry, so we have to live with these glitches and anomalies". The new breed of car buyer (from a Honda to a Rolls Royce), I sense, expects a somewhat more perfect buying experience (and, especially at our car's price level) which does not include ongoing and languishing glitches.
What do you guys think?
RIC,Mclaren have been building cars for a year and 5 months from a standing start with new industry changing technology, no parts sourced from Fords part Bin, with a newly hired team. Brilliant achievement in my opinion.
They have acknowledged shortfalls in the product and acted and acted again. Above all they have stayed with the mission and customer.
The product is a performance drivers delight. Exciting and practical, usable and reliable. 15 MONTHS OLD. WOW and WOW again.
The future is bright. It's Mclaren.
I hear you guys, loud and clear ! ......I drink the kool aid by the barrel (orange is my favourite flavour) but, seriously, when it comes to reliability I'm just impressed, like RIC. About 11,000 road and track KM (+40 degrees C to -20 degrees C), no real issues to speak of. Now that 1st year niggles are history, it may well turn out to be one if the most reliable cars I've owned, which would really floor me, to be honest. Hopefully we won't all be reporting hydraulic suspension failure at 20,000 miles, but until then I'm with RIC - very impressive for an automotive start-up.
Respectfully, I won't drink Kool-Aid, and I (personally) think that one year and a half of production is not exactly yesterday)...... So, I look at the number of units built, and the number of (the same) problems continuing to be mentioned by owners as ongoing !! (Not, that I have all of the ones we've mentioned here on the site).
Doors and widows closing properly, Radio and Nav problems, Etc. ..... are NOT, to me, new industry changing technology !!!
Possibly, the dealerships might play a part in this; But, if I 'bitch' to my dealer about niggles .... It's not my responsibility to take them by the hand and force them to relay things to the 'mothership'...... All I'm saying .... If you wanna play with the roadcar big boys .... It's McLaren's job to read any of their recalcitrant dealers the riot act; Not me ..... Just one little fish.
I want McLaren to succeed !!! But, when I read things on other automotive sites about McLaren quality problems.... it irks me.
Couldnt have put it better myself RIC,infact i couldnt,but i would have if i couldLimey. Can understand that Mclaren could have done better and the dealers play a BIG part in communication. I sometime think multi-franchise dealers have a diluted perspective influenced by their other marques but I think the dealer principles are key to staff response .
Anyway it is a question of perspective regarding how far Mclaren have travelled in 18 months or so. I'm influenced by my experience of both product development and factory/production management plus establishing cultural direction in newly assembled teams of people.
Overnight in business takes two years when in start up or major development mode imop. At year 3 things take off as the organisation and technology gel. Mclaren are on track, sorry for the pun!
For me they got the big issues pretty well spot on......chassis , brakes, engine and gearbox plus interior quality.
The issues of window closing, Doris wayward attitude , radio reception are irritants that need to be fixed and Mclaren are doing it. The issues of bumper and body panel fit will improve with time, it is a slower process that takes months not weeks.
A good friend of mine developed the steering system for the Bentley coupe and was very frustrated with suppliers who had no interest in supporting or developing product because volume projection was only 5000 units per year. So I can just imagine the difficulty of getting suppliers attention at 1500 units per year. No excuse but I will cut Mclaren some slack in speed of response.
So the competitors have been 'at it' for many years and have momentum and established know how and knowledge. In comparison they are likely to fare better than Mclaren in the short term.
So in conclusion my school report would be; Mclaren have done OK so far, could be better, will likely get to the top of the class with continued attention and time.
Limey We all have a different take and I think your perspectives are valid. I hope you reach driver/owner contentment at some point. Keep the opinions posted.
The future is fast. It's Mclaren.
I'm really happy HyperMac to hear that your enjoying your car that much and have had very few concerns. It's nice to know that your enjoyment has translated into many, many, many miles. I can't wait to start driving and enjoying mine as much as your have. Please keep us posted on your continued Mac experiences. Cheers.....??HAHAHA... you guys with your barely driven cars... Pushing 17K miles now. Slow down since I was traveling a lot. I have had the standard little niggles, but nothing that kept it off the road more than a day, and service has always been amazingly good.