Sorry to hear about your car's failure. The one to ask about how long is the dealer.

 

Assuming you do not have updated software, your problem probably can be fixed in a day or two with a software update.

BTW, McLaren NA has a dedicated team to ensure rapid repairs of Arturas. Your dealer should immediately report the issue to McLaren NA and, if your car needs any parts (e.g., a new 12v battery), McLaren NA will ensure that your dealer receives it on a priority basis.

 

I think my dealer has a dedicated team to slow it down. What is the best way to get ahold of McLaren Dedicated Team? So far McLaren just refers me back to the dealer. Sales dept is awesome but service seems to have strange ideas…..

 

Did you ever get the updated software(4.6.2 or 4.8)?

 

I’m don’t know.

 

When did you get the car, and has it been back to the dealer since

 

You can call McLaren NA for help. 1-855-202-8815
McLaren, The Americas Headquarters - Google Search

 

So 2 hours ago you asked yourself
Should I post up on mclaren life about my dead artura or the dealer over my new $300,000 car.

good choice

 

So 2 hours ago you asked yourself
Should I post up on mclaren life about my dead artura or the dealer over my new $300,000 car.

good choice

Huh? Sarcasm? I contacted the dealer about 2 days ago. Not sure of your point. But I am all “ears”.

 

I read no return visits to the dealer since July to the dealer
No mention the car is at the dealer who would be best to know the answers to your questions.

is the car at the dealer now?

 

No it’s in my garage with no electrical power at all. First place I called was the dealer. I am at home waiting(per dealer request) for a tow or on site technician to come and it’s noon and there is no further communication from the dealer today. McLaren NA does not call me back. The initial call to roadside assistance could not find my car or me!

 

absolutely nothing wrong with reaching out to the forum.
Initial post was missing some information

 

True formula 1 experience, car barely goes 190 Miles without major work:

 

Almost certain you have software 4.6.1 - some others had charging problems that you describe. Mine didn’t exhibit that issue but I kept it on charger when in garage. Your dealer will fix it soon. Just seems like forever while you are waiting!

 

Same thing with mine. Complete electrical deadness.

 

put it on tender overnight and see how it does?

 

I tried that, but it would not charge. Bad tender? However we boosted the 12 volt battery and the car sprang to life and drove it to the dealer for the software upgrade.

I took a picture of my software versions but cannot figure out where to look.

 

Typical McLaren electrical issues ... when are they going to 'step up' and improve their quality control ..... not until enough money is lost to more reliable brands!

Great cars .... shoddy reliability!

Very sad.

 

Typical McLaren electrical issues ... when are they going to 'step up' and improve their quality control ..... not until enough money is lost to more reliable brands!

Great cars .... shoddy reliability!

Very sad.

Wow 7 hours, was wondering when you would show up

 

He definitely won’t have the 4.8 update which was released last week. He presumably wants that since it’s what Woking was holding the cars for.

 

I must have missed in the manual how to access the 12v battery. Or it’s not in there.

 

Page 6.18 😀

 

We had to get to the 12V battery directly to boost and start the vehicle. The tender would not charge it.

 

So does the new software still have these issues? I thought Artura issues were fixed with the update?

Could these issues be the reason for slow 750S roll out?

 

Almost certain that the folks with 4.6.2 or higher have not had this issue(could be wrong, sample size isn't large on here), and with 4.8 being released it has supposedly fixed the majority of major "issues", but who is to say more issues won't pop up when temps gets to the colder side of things

 

What does temp have to do with this?

 

Hardware tends to be temperature dependent, if the cars weren't tested in 20 degrees f weather the calibration for some sensors may potentially be "off" and need updating via software. My comment was a broad one, not just for this issue

 

Have 4.8 now. Noticed that the miles/mpg has been fixed. - before v4.8 even with an orange indicator on for fuel required, it showed 1570 miles on the driver display. Now with a half tank + it indicated a reasonable 150 miles range.The infotainment display is still slow going thru boot up - with the seat fully back on entry, my wife can’t reach the brake pedal and has to wait to use the ‘driver position’ selector which is only available on the slow/boot-up infotainment screen.

Hmmm haven't seen that mpg issue, but that's too funny, 1500 miles? Think you got the 1.5L diesel swap going.
Interestingly enough, last i spoke to a McLaren corp person they had no insight into a new screen(or maybe didn't want to give false hope on availability)

 

Yeah-or with my Machiavellian suit on they are using the new screens/modules on the cars being built now and leaving us with the old ….. but I have no direct information other than that supplied by viper.

 

Front axle lift.

 

Looks like potential countdown to lemon law trigger. I have to wait 7-10 days for a new ECU. I’m told my ECU is set for a different region. I’m not paying for a car to be parked. That does not make financial sense.

I doubt the the part will arrive in 7-10 days.

 

in general lemon laws are a pain, and you’d really want a buy back. Although for only 1-2 weeks i’d really suggest talking with your dealer about some accommodation instead. Maybe a loaner. That’s not an especially unreasonable logistics time table.

No marques are going to reimburse you for waiting a week. That’s not a thing. All the incidents I’m familiar with involve a systemic recall (oops about those conrods) and the amount of cash was more a blanket goodwill payment and not even remotely like financing costs.

 

It’s not especially long time frame, if it is met. We are at 2-3 weeks now counting 7-10 days for the part. The car is already down for a week.

 

Never have I ever been reimbursed for my financing and carrying costs. Nor have I ever heard of such a thing. Not from BMW, Porsche, VW, Tesla, or McLaren or even friend of a friend for many other marques.

it’s not a thing. I don’t know where this idea comes from. It’s never happening

I have heard of lump sum goodwill payments for truly exceptional situations, like exploding engines due to manufacturing defect or negligence, please take $2K and sign away your right to sue us.

 

Never have I ever been reimbursed for my financing and carrying costs. Nor have I ever heard of such a thing. Not from BMW, Porsche, VW, Tesla, or McLaren or even friend of a friend for many other marques.

it’s not a thing. I don’t know where this idea comes from. It’s never happening

I have heard of lump sum goodwill payments for truly exceptional situations, like exploding engines due to manufacturing defect or negligence, please take $2K and sign away your right to sue us.

Our 2020 Ford Explorer XT with 2,000 mi was returned to Ford Motor Co via the Required Vehicle Program aka buy-back program. It was at the dealership for over 90 days with no expected date for repair (transmission). They paid all costs including insurance we paid while it sat at dealership. Every penny we paid plus rental car fees.

 

I’m not expecting a financial reimbursement. But I will not let the lemon law option pass me by if McLaren is wasting my time and money by leaving my car laid up for a month plus.

 

Pretty sure nobody is trying to waste your time.

 

when are you guys going to stop falling for these types of postings ?

people who buy $300k cars don’t run to social media with these types of postings ….. they are only looking to draw you guys into a discussion that they don’t want you to solve for them (that is even if there is a problem to solve ).

I recently got back onto Facebook after a 7 year hiatus .. I joined some owner fb groups where one has to be verified to join ….. they average about two postings per month . The open groups are a free for all with b.s. postings from people on the sidelines . It’s like a free for all .

point is that people who buy $300k cars don’t just run to car forums and start mouthing off …. They always have an agenda and they aren’t looking for us to solve a problem for them.

 

For God's sake, someone explain to him how the Internet works and that he's not in charge of it.

 

Nope, i started typing but then took his advice to "stop falling for these types of postings", was going to link the thread about the batteries being dead which you all helped solve, but it'll fall on deaf ears