Getting the quality and reliability right has to be job #1. Getting the perception in the market to go away will take time though.Your point about build quality with the Artura is spot on. No more issues, however rare. Their cars need to be on par with others. While I’ve had zero issues with my 720, obviously there is still the perception that Mclaren’s are error prone. That needs to go.
Its certainly the first time I remember seeing retail numbers, What is quite shocking is the obvious inventory build in 2018 & 2019.This must be the first time that they showed "wholesale" - sold to dealers and "retail" - sold from dealer to customer. I don't think they have ever shown retail numbers.
On top of covid on the retail side of things was the transition from Ally to Chase. My dealer told me that it was tough going to sell cars during that transition period.
I think the quality perception and the depreciation perception are the 2 topics I hear most about from potential new and longer term owners. We know that in all things manufacturing there is always some rate of failure which then turns into how McLaren supports their customers for warranty and even out of warranty needs where indy shops would come into play. I was watching a recent Porsche GT3 review and even in that, comparisons were being made about McLaren electronics and other buggy issues. Every brand has their share of quality issues but the options that owners have for repairs aren't easy to access outside of the currently small dealer network.Getting the quality and reliability right has to be job #1. Getting the perception in the market to go away will take time though.
The reliability thing is people on social media trying to cancel Mclaren. There are hundreds of thousands if not millions of people who have vested interests in other marques that keep trying to take down or highlight issues with Mac's that are there for other marques or just inherent to cars in general (independent shops, part suppliers, dealers, owners, their kids, wrap shops and employees of all these companies are always trying to take down Mclarens).The reliability and build quality thing is a growing pains problem. Let's remember, other than the F1, they have only been making cars for 9 years. 9 years! Look what they have managed to pull off. They have put Ferrari on their heels, with the 720 and arguably the rest of their line up are class leaders as well.
Every manufacturer has problems. The stories on here of how they have handled them (if accurate), are not great. I have a '17 570S that I have driven hard, taken trips with, tracked and have not had any issues. Build quality is fine. I also know at least a dozen guys that have similar experiences. There is one guy with electrical gremlins. His car was great until he modded it with a big stereo. That's not McLaren's fault. It seems that these cars don't like to be altered. McLaren tends to deny claims on modded cars. Those are their rules. If you want to play in their game, follow the rules. And do these things really need to be faster? I've raced and been an instructor for 20+ years and I can't get everything out of my, bone stock car, while never running into anything on the road or track that I can't run away from.
btw..... Ferrari is part of the Fiat group. They aren't independent. McLaren actually stands alone in that department.
I come from 30+ years of Ferraris. Everything from 308s and TRs to a Challenge Stradale and F40. Drove those the same way and they were also great. If you aren't happy with Macca's build quality, the 308 looked like it was put together in a shed and the F40 was the same. To me it was part of the charm. At first I thought the 'club' thing would be great. I started the Ferrari club in AZ (which turned into the Desert Region), was the first regional director, blah, blah, blah. And after 30 years of trying to get these guys to go to the track, learn more about their cars and do anything more than pose... I got tired of making excuses for them, as the the vast majority were complete asses..... McLaren has been a breath of fresh air. Most of the guys I've met want to drive and are excited to know (and help), when I'm doing a service. The fact that I have managed to get a factory diagnostic tool has made the ownership experience much better.
Before Ferrari dealers became uniform, corporate shrines, they were simple, usually in crappy neighborhoods and run by enthusiasts that loved the cars. Some of the locals moan about the AZ dealer not having great parking, or it's tough to get in, or the 'lounge' isn't cozy enough. Really? These are enthusiast cars. Driver's cars. I could care if they have a nice sofa and espresso machine. I don't think I've ever gone through the main entrance. I go through the garage and talk with the techs, service and parts guys.
Now, to the original questions. Will McLaren make it? I hope so. If it comes down to the products. Absolutely! They are essentially a racing team that has gone into making world class sports cars and you can't argue that they have succeeded. What could they improve? Parts without the Mctax. Independents that can service the cars at realistic prices. Making proper dx tools available to the indies so they can do the work. If more people know that they won't be held hostage by the dealers, more guys will be likely to make the jump (as I did), and never look back!
That's a good precise Boxer.