you mean new engine, new gearbox, new tub, new cabling with the ethernet, new hybrid tech, new UI/UX, what could possible the issue trying to make all of that work...it’s more the latter than the former. Or at least it was.
yeah.. the experience taht a lot of people in europe particularly experienced... long standing customers probably forgive most of it, new ones not so... nice to believe that that won't happen anymore.. it was always an incredibly poor strategy...