I am dealing with PAt now but so far he has not done much to help.Tampa Bay McLaren are horrible... worst dealership I’ve ever experienced. I just got my car back from them after they had it for nearly 3 months doing a repair. It was towed there when the car broke down. If I had not constantly called them and if I had not got McLaren North America involved I’d still be waiting on repairs. Tampa Bay has zero customer service understanding and doesn’t seem to feel any need to perform work in a reasonable time frame.
I had to get Pat at McLaren NA to become involved... to push Tampa to prioritize my repairs AND to source and expedite parts delivery. Also, to push the warranty company to cover everything and authorize repair work.
Call NA and speak to them to see what they can do for you.