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Vendor
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64 Posts
Discussion Starter · #101 ·
Hello all friends

I am surprised at the amount of responses that refer only to the issue of price without looking at the effectiveness and the ongoing effort to make the tool serve everyone who wishes to use it.

I thank everyone who gave his opinion .. I have already indicated to an important topic that we are not only selling .. The price that is requested to update, for example, is not to update itself, but we also support every user of the tool with technical support, including wiring diagrams .. parts locations .. repairing faults ..

really I don’t know how to compare if someone clones the tool with what we offer.:unsure:

I invited everyone who wants from this wonderful forum to join us in our group on the pure WhatsApp group for McLaren cars even if he not own the tool , and this is not an attempt to sell .. but to see that we speak with complete professionalism and contribute to reaching the desired solutions to solve any malfunction.

Best Regards
Younis
 
2012 MP4-12C 2018 720s
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3,162 Posts
Hello all friends

I am surprised at the amount of responses that refer only to the issue of price without looking at the effectiveness and the ongoing effort to make the tool serve everyone who wishes to use it.
Spending $2,000 for the first year or spend under $200 to go to a dealer. The tool is effective, the price is not. In 2 years I've had to use the dealer for about $450 worth of service using their tool, which is $3,000 of ownership of your tool. So maybe "effectiveness" isn't the right word to use.

I thank everyone who gave his opinion .. I have already indicated to an important topic that we are not only selling .. The price that is requested to update, for example, is not to update itself, but we also support every user of the tool with technical support, including wiring diagrams .. parts locations .. repairing faults ..
If you don't have the service contract AKA update it, you have the functionality of a $15 tool.
 

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Owner
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1,154 Posts
Look at it another way perhaps.....

Development costs are sunk and support should be minimal if the tool is well designed.

Time is money and time is slipping by. If someone clones the factory tool and meets an acceptable price point, I, and likely many more, will purchase. Those sales will be lost.

Its your baby and you are most certainly free to do as you choose.
 

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Vendor
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64 Posts
Discussion Starter · #105 ·
Hi

basically we give professional technical support to our clients when they need help and follow up step by step till cars get fixed . ( via teamviewer )

we provide special software update depends on the car when there is anything related with ecus software updates .

we provide wiring diagrams to our customers when they need it .

we not sell only tool with software .


i believe there is many users now having our tool in this forum .. they can tell all of you if they get what i mentioned or not when they ask us to support .


Best Regards

Younis
 

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Registered
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225 Posts
Fellow Mclaren Owners, I write from the Philippines, where for years we have had no dealer support (dealer is only about to open now and we are not sure if non-dealer cars will even be serviced and if ever they do, it might be for a big fee) hence several of us Mclaren owners shared to buy the software together with the shop where we bring our cars to for repair. Essentially 5 of us shared to buy the software.

It has been a great tool for the short time we have had it. The software is easy to use and can do a lot of things... it has programmed a new key to my 12C and assist in replacing the accumulators on my 720S by showing live data on the pressures of the hydraulic suspension system. The common stuff like finding out what's wrong with the car is a breeze with the software.

Lastly, Younis is correct here, in that they offer full support in guiding you how to repair your car and what strategies can be used. The whatsapp group they formed is helpful too as you can get real time advice for your Mclaren needs. There is good service advice provided by technicians that is an extra service when purchasing the software.

Still, I understand that it might be cheaper to just bring it to the dealer. But for people that live far from the dealer or could form a group to share the cost, I think it's a pretty good investment. I surely could not have bought it just for myself and one car. But since I found 5 other close friends who all live in the same area and can go to one specialist, sharing the cost came out relatively cheap and easy to bear.

Cheers.

anton
 

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Vendor
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64 Posts
Discussion Starter · #113 ·
Younis- I respect your choice in business model. If you were to contemplate a "support free" version, many would purchase the tool only. Just a thought.
Carslo , of course we provide free support to all our customers , the group on whatsapp we have ,we give all the possible details members are asking , plus we support them via team viewer to fix any problem when they need .
Regards

Younis
 

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Vendor
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64 Posts
Discussion Starter · #117 ·
Hello friends

it's been awhile i not write here . hope all of you are safe and healthy .

Today i want to answer a question since many members asking me what will happen if the subscription is over ...

Current version of McLaren Diagnostic software include:
1 - Automatic model recognition
2 - Scan the available modules in the vehicle
3 - Connect and diagnose all available modules in the vehicle
4 - Reading the identification, software, hardware, serial numbers from the modules, reading identification number (VIN)
5 - Read and erase DTCs
6 - Detailed display of DTCs
7 - Read freeze frame data (faults recorded by time ,milage , speed , date , time etc )
8 - Actual values (dynamic real-time values of systems / sensors)
9 - Actuators (testing actuators such as window motors, lights, fans, injectors , seats etc )
10 - Reset service intervals
11 - Activate/De-activate Transport Mode
12 - Activate/De-activate DYNO mode - 2WD/4WD
13 - Read and program VIN on modules
14 - Key Learning (Add key & All key lost)

If your subscription expires, the software does not stop working. Functionalities 1 through 8 will continue to operate without any problems.

hope this are clear and in case there is any question feel free to contact me via whatsapp
+97339272626

Kindest Regards
Younis
 

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Registered
'15 650S Coupe, Aurora Blue
Joined
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669 Posts
Hello friends

it's been awhile i not write here . hope all of you are safe and healthy .

Today i want to answer a question since many members asking me what will happen if the subscription is over ...

Current version of McLaren Diagnostic software include:
1 - Automatic model recognition
2 - Scan the available modules in the vehicle
3 - Connect and diagnose all available modules in the vehicle
4 - Reading the identification, software, hardware, serial numbers from the modules, reading identification number (VIN)
5 - Read and erase DTCs
6 - Detailed display of DTCs
7 - Read freeze frame data (faults recorded by time ,milage , speed , date , time etc )
8 - Actual values (dynamic real-time values of systems / sensors)
9 - Actuators (testing actuators such as window motors, lights, fans, injectors , seats etc )
10 - Reset service intervals
11 - Activate/De-activate Transport Mode
12 - Activate/De-activate DYNO mode - 2WD/4WD
13 - Read and program VIN on modules
14 - Key Learning (Add key & All key lost)

If your subscription expires, the software does not stop working. Functionalities 1 through 8 will continue to operate without any problems.

hope this are clear and in case there is any question feel free to contact me via whatsapp
+97339272626

Kindest Regards
Younis
Well, my feeling is, and I'm sure many others will feel the same as well... is that if number 10 becomes non-functional unless the customer continues paying for support, it's a deal breaker!
 

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Vendor
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64 Posts
Discussion Starter · #119 ·
Well, my feeling is, and I'm sure many others will feel the same as well... is that if number 10 becomes non-functional unless the customer continues paying for support, it's a deal breaker!
I can understand how important this option (10) for many people who like to do service , but believe me the support you will receive worth to pay the same amount after one year .. all what we ask for single vin is 600€ For one year or 800 for two years .

you can ask people who get our tool how good we do .. we do some other brand online programming ( remotely) and take 300$ And more per car and all customers are happy and appreciate the service .
Kindest Regards
Younis
 
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