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Assurant Warranty Claim Denied for Leaking Front Dampers

3771 Views 31 Replies 17 Participants Last post by  Anthony D
Just a heads up that Assurant Extended Warranty underwriters don't believe that the front suspension struts/dampers are a critical part of the suspension system and will not cover them if they fail due to leakage. Apparently, they feel that they are a consumable item similar to a shock absorber. Their warranty does specifically cover McPherson Struts so what's the difference? Probably the cost to them! With the nose lift option, I think that it would show that these are not a consumable item. I provided photos of the struts clearly showing that they were leaking and explained that when going slow over bumps they would emit a clunking sound. I paid $14K for a 4 year extended warranty and am not impressed. It took several phone calls and nearly 3 weeks to finally get an answer. Keep this in mind if you're considering purchasing an extended warranty through Assurant.
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No, but the lesson in this thread is aftermarket warranties are garbage. How much is their plan?
technically it is a modified mcpherson design. imagine if you apply this to the artura that now boast with a double wishbone suspension?
No, but the lesson in this thread is aftermarket warranties are garbage. How much is their plan?
arround 7k for 2 years
here is one of reviews denied claim MCMEDICS kevin involved in
the response from the total care that policy expired


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technically it is a modified mcpherson design. imagine if you apply this to the artura that now boast with a double wishbone suspension?
? The Artura is the first model to not have double wishbone all round.
arround 7k for 2 years
here is one of reviews denied claim MCMEDICS kevin involved in
the response from the total care that policy expired


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Run. Put 7k into TBills. Pay for repairs as you need them.
To be the devil advocate ..
the manager response whimsy the claim denied ? “the policy expired “
And still offering to pay for labor if the customer decide to renew it ..
Hopefully Kevin can confirm .

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I can confirm the situation was true. I actually make every customer send me the ACUTUAL contract when we are requestted to file repair work with a 3rd party warranty company.

  • He WAS still in his contract period.
  • The oil pump WAS a covered repair item per the written contract.

The warranty company DID act like a snake and slithered all around the issue... Basically they found every excuse in the book to not pay the claim.


RESULT? Don't give your money to a stranger today, and HOPE they will give you a fraction of it back tomorrow.

Instead, Keep your money, and pay for any repairs IF they ever happen in the future.


Kevin P
Supercar Garage - The McLaren Specialist
770-284-0172
Kennesaw GA
* Home of the flying McMedics... The only mobile McLaren Specialist! -We come to you!
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I'm all about trying to figure a way to get it covered but the truth is that looks like its been leaking for a long time. in fact, it looks like all the fluid has leaked out and that's just been accumulating dirt forever. Best way here is to get the car in the air and clean that area really good with degreaser and pressure washer. then see if any more fluid comes out after several miles of use. If nothing else, at least have it clean for when you get it replaced.

You can pick up a good used one and pay somewhere around $600 labor to replace it and be done with it. I know you need a right side but they are on there. just keep looking

I cannot agree strongly enough with the forum members who have advocated for simply not purchasing any extended warranty/extended service contract/insurance policy. I would love to see a post from a statistician weighing in on this matter.
My intuition tells me that most costly, catastrophic failures are extremely unlikely in these cars. Sure it happens but it is unlikely. My 570s Spyder is two years out of warranty. The price for the McLaren factory extended warranty is $4500/year. I chose not to buy it. Of that $9000 I could have spent but didn’t, I am out of pocket about $3000 for various fixes over the last couple of years. That’s $6000 I still have.
Yes, I may have to buy a new engine someday. But I doubt it.
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Keep your money and self insure. 98.6727495% of the time you will be the winner.


Kevin Prickett
770-789-4597
Supercar Garage ATL
Home of the McMedics!
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Keep your money and self insure. 98.6727495% of the time you will be the winner.


Kevin Prickett
770-789-4597
Supercar Garage ATL
Home of the McMedics!
I like that percentage… My wife and kids think I am weird because I say shit like that all the time. My go-to when I’m gonna get somewhere quick is “I’ll be there in 37.5 seconds.”
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