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Discussion Starter · #1 ·
I am currently looking to buy a 675LT here in the UK and purchased from Mclaren New Forest a ceramic grey car. The undamaged one owner car actually has been invited over in a major crash on a race track. The dealer carried out the work but didn’t tell me. The car has been returned. This post is to ensure no one else is offered the car which is in my view unsellable UK Reg NJ66VAM
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Discussion Starter · #5 ·
the peelable paint covered the real issues and I asked in writing that the car had never been in a crash and the paint was perfect. The reply was it was in top condition. On arrived to collect the car the out of line panels and poorly stuck on carbon alerted me that there could be an issue. It transpired that I was notified by an independent that the car was in a near six figure crash at Ascari driven by the owners friend. The dealer had actually repaired the car to a v poor level. The company didn’t admit to the problem until I wrote to the CEO of Harwoods who own Mclaren New Forest. I never saw the crash report but one thing for sure the car is seriously compromised
 

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Discussion Starter · #7 ·
Full refund yes thankfully but dealer hasn’t explained properly except to say the body shop computer system isn’t linked to the sales computer system. This is Harwoods Group which has sales of 500 million so the excuse beggars belief. It was a catastrophic failure of procedures from Mclaren New Forest missing every KPI Mclaren HQ would have set them.
 

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Discussion Starter · #12 ·
I’ll ask again, why wasn’t this picked up on the PPI? Or did you not have one done?
This is an official Mclaren dealer. Mclaren work to a precise list of KPIs. The dealer also carried out a dealer health check inspection and sent me the video giving it the all clear!!! The car when I viewed it had peelable paint and I agreed to the purchase based on them confirming in writing that the car had not been damaged. The paint was removed, car valeted and I then viewed it and instantly spotted areas of concern which you could see clearly until that point.
So to conclude this was a complete failure by the dealer to be transparent.I have always bought cars within the official network since 2011 for the exact reason giving peace of mind and quality.
The most important point is that no one else purchases the car at a price that is meant for a low mileage one owner car when it was a near write off.
 
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