Iris 2 - McLaren Life
 
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post #1 of 7 Old 02-16-2017, 02:19 AM Thread Starter
 
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Iris 2

Just picked up a 12C and the IRIS 2 touch screen doesn't seem to work down the middle. Tried a reboot but still happens. Is the screen bad or do I just need an update?

Thanks!
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post #2 of 7 Old 02-16-2017, 03:08 AM
2012 MP4-12C
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It's a known problem with Gen1 of the IRIS 2. It's a known problem and if you have warranty, something they will take care of. Gen 2 of the IRIS 2 screen fixes the issue.

In the mean time, instead of tapping/touching your fingers around that area, SMEAR your finger instead. It will get you by until you get it fixed.
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post #3 of 7 Old 02-16-2017, 01:43 PM Thread Starter
 
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No warranty at this time. So if I just buy a replacement screen, should be able to plug and play for correction?
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post #4 of 7 Old 02-16-2017, 02:16 PM
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No warranty at this time. So if I just buy a replacement screen, should be able to plug and play for correction?
Contact Evan in service at McLaren Philadelphia and ask him what your options are. Tell him Troy sent you.

2012 12C | Elite Pearl White | Sports Exhaust | IRIS2 | Alcantara | Carbon Fiber Interior, Mirrors, Turning Vanes, Engine Bay 1 & 2
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post #5 of 7 Old 02-16-2017, 03:00 PM Thread Starter
 
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Contact Evan in service at McLaren Philadelphia and ask him what your options are. Tell him Troy sent you.
Before I put a call in, will it matter if I'm not local (Texas based)?
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post #6 of 7 Old 02-16-2017, 03:47 PM
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Before I put a call in, will it matter if I'm not local (Texas based)?
If you're willing to ship your car and they give you a price, it shouldn't be an issue. Philadelphia brings in cars from all over the country (a lot of P1's as well). Up to you - they've taken great care of me and have an excellent service department.

Even if you don't service with them, perhaps talk to Evan and see what your options are. He's more than willing to pass on what other previous customers have done, etc.

2012 12C | Elite Pearl White | Sports Exhaust | IRIS2 | Alcantara | Carbon Fiber Interior, Mirrors, Turning Vanes, Engine Bay 1 & 2
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post #7 of 7 Old 02-19-2017, 11:02 AM
 
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McLaren Dallas has been great to me since I purchased mine from them. Let me know if you want any contact information.
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